DISPATCH POLICY

Unless otherwise stated, all items are made-to-order. Goods are normally dispatched within 2-3 weeks once made. If we are unable to despatch your order within that time, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.

PRICES & TAX

The price shown for the goods does not include postage and packing. The price you pay will include VAT for all deliveries within the UK Mainland.

Please be aware that Customs Duties and Import Taxes will vary from country to country and you are responsible for these charges as they are not included in the shipping costs.

CANCELLATION & RETURNS

If you are not satisfied with the goods you recieve, please contact us within 7 days of delivery. You can do this by email or phone: +44 (0)1843 580083. If there is a fault with the item, please provide us with a photograph to show us the problem. Once we’ve recieved this and any any other details you wish to provide, we will be in touch with individual advice on returns, exchanges or refunds.

For cancellations, please inform us within 3 days of your order.

COLOURS

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

CONFIDENTIALITY

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details may be held with third parties, like PayPal, but are used only in accordance with GDPR. Find out more in our Privacy Policy.

INDEMNITY

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

JURISDICTION

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

CONSUMER RIGHTS

None of the above Terms and Conditions affects your statutory consumer rights.

STUDIO INFORMATION

SPACER is a company incorporated in England and Wales and registered under company number 10878437. Registered address is Unit 6 St Lawrence Industrial Estate, Manston Road, RAMSGATE, Kent, CT11 0QZ.

Office | 01843 580083

Email | crowdfunding@wearespacer.co.uk.

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